Shop With Confidence
We’ve been in business since 2008 and your trust means everything to us. Here’s exactly how we keep your information secure and your shopping experience worry-free.
SSL Encrypted
Every page secured with HTTPS
PCI Compliant
No card data stored on our servers
Since 2008
17+ years of happy customers
Easy Returns
30-day no-questions return policy
Security
Your Connection Is Always Encrypted
Every page on DogLoverStore.com — including browsing, cart, and checkout — is secured with SSL (HTTPS) encryption. You can verify this by looking for the padlock icon in your browser’s address bar next to our URL. If the padlock is closed and the address begins with https://, your connection is secure.
SSL encryption means that any data you enter — including your name, address, and payment information — is transmitted in a way that cannot be read by anyone intercepting the connection. We don’t cut corners here: the entire site runs on SSL, not just the checkout page.
Quick tip: Before entering payment details on any website, always check that the address bar shows a padlock and starts with https://. If it doesn’t, leave immediately.
Payment Processing
We Never Store Your Credit Card Information
All payments on DogLoverStore.com are processed through the most trusted and widely used payment processors in the world including Stripe, Amazon, Paypal, Google Pay and Amazon Pay. Credit card payments are processed through Stripe. Stripe is certified to PCI Service Provider Level 1 — the highest level of certification in the payment card industry.
What this means for you: your full credit card number, CVV, and billing details are never stored on our servers. That data goes directly to Stripe’s secure, encrypted infrastructure. Even if our site were ever compromised, there would be no payment data here to steal.
We accept Visa, Mastercard, American Express, Discover, and other major credit and debit cards.
Our Track Record
A Business You Can Verify
Dog Lover Store has been open since 2008 — over 17 years. We’re a husband-and-wife owned small business based in Rochester, Massachusetts. We’re not a fly-by-night operation. We have a physical mailing address, a phone number, and a team that answers customer questions.
One of the easiest ways to vet any online store is to check how long it has been around, and whether it has verifiable reviews on third-party platforms. Scam sites typically disappear within months. Stores that have been operating for years with thousands of positive reviews are a much safer bet.
Privacy Policy
How we collect and protect your data
FAQ
Answers to the most common questions
Contact Us
Reach Kim or John directly
Ordering & Returns
Shipping, returns, and order info
Testimonials
What our customers are saying
About Us
The story behind Dog Lover Store
General Advice
How to Evaluate Any Online Store
Whether you’re shopping with us or anywhere else, here are the things worth checking before you place an order with an unfamiliar site:
- Look for HTTPS and a padlock in the browser address bar before entering any personal information.
- Check how long the site has been operating — a quick Google search can often surface this. Sites that have been around for years are generally more trustworthy.
- Look for a physical address, phone number, and clear contact information. If there’s no way to reach them, that’s a red flag.
- Read the privacy policy to understand what data they collect and whether they share it with third parties.
- Search for reviews on third-party platforms like Google, eBay, Amazon, or Trustpilot — not just the reviews on their own site.
- Check for a returns or refund policy. Legitimate stores stand behind their products.
Dog Lover Store passes every one of these checks. We’ve been at it since 2008 and we intend to keep earning your trust with every order.